Technology Solutions for Government & Public Sector
Canadian government agencies at every level are tasked with delivering modern, accessible digital services to citizens while operating within strict security classifications, procurement frameworks, and accessibility standards. Zaha Technologies has the security clearances, certifications, and public sector delivery experience to help federal departments, provincial ministries, and municipal governments modernize their technology infrastructure and transform citizen-facing services.
Cloud-Smart Migration and GC Cloud Compliance
The Government of Canada's cloud-first policy and the broader shift toward cloud-smart strategies require departments and agencies to evaluate every workload for cloud suitability while maintaining compliance with Treasury Board IT standards and GC Cloud guardrails. Zaha Technologies helps government organizations navigate this process with structured cloud readiness assessments, workload classification exercises, and migration planning that accounts for security classification levels including Protected A, Protected B, and in partnership with accredited facilities, Protected C workloads. Our team holds the necessary government security clearances and has delivered cloud migrations for departments operating under Shared Services Canada infrastructure, ensuring alignment with the GC Enterprise Architecture Framework and departmental security authorization processes.
Citizen Service Portals and Digital Service Delivery
Canadians expect government services to be as intuitive and accessible as the private sector digital experiences they use daily. Zaha Technologies designs and develops citizen-facing service portals, case management systems, and digital intake platforms that meet WCAG 2.1 AA accessibility standards and both official language requirements. Our solutions leverage modern web frameworks, API-driven architectures, and integration with existing identity management systems such as GCKey and provincial digital identity platforms. We follow the Government of Canada Digital Standards and the GC Design System to ensure consistency, usability, and accessibility across all citizen touchpoints, while building in the security controls and audit trails required for applications that process personal information under the Privacy Act.
Security, Accessibility, and Bilingual Service Delivery
Government technology projects carry unique requirements that commercial delivery models often fail to address. Zaha Technologies maintains security-cleared personnel at multiple levels, enabling our teams to work within restricted environments and handle classified information appropriately. Our development and testing practices incorporate ITSG-33 security controls from the outset, embedding security into the software development lifecycle rather than treating it as a post-deployment audit exercise. Every application we deliver is tested for WCAG 2.1 AA compliance and full bilingual (English and French) functionality, with content management capabilities that support simultaneous publication in both official languages. We understand the procurement frameworks, including PSPC standing offers and supply arrangements, that govern how government organizations engage technology partners.
Industry Case Study
Federal Agency Modernizes Legacy Systems to GC Cloud-Aligned Infrastructure
Challenge
A federal government department was operating 23 mission-critical applications on aging on-premises infrastructure within an enterprise data centre slated for decommissioning. The applications processed Protected B information, and the migration had to comply with the GC Cloud Adoption Framework, Treasury Board IT standards, and ITSG-33 security controls while maintaining uninterrupted service delivery to over 2 million Canadians.
Solution
Zaha Technologies conducted a comprehensive cloud readiness assessment of all 23 applications, classifying each workload according to the GC Cloud deployment model (public, private, hybrid). The team designed a phased migration strategy that prioritized low-risk workloads first, implemented Protected B security controls on the target cloud environment, and deployed automated compliance monitoring aligned with the ITSG-33 control framework. All work was performed by personnel holding valid Government of Canada security clearances.
Result
All 23 applications were successfully migrated within the 18-month timeline, with zero unplanned service interruptions to citizen-facing services. The department achieved a 31% reduction in annual infrastructure operating costs, passed a Treasury Board IT security assessment with full compliance, and reduced its data centre footprint by 40%. The modernized platform also enabled the department to deploy its first mobile-responsive citizen service portal.
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